Your questions are important to us.
What is your legal status?
Indwell is a registered Canadian charity. We are governed by a volunteer Board of Directors with expertise in a range...
How are you different from other affordable housing organizations?
Indwell has a unique mix of core competencies. We are experienced landlords, providing high-quality and affordable rental apartments. We also provide...
What does it mean that Indwell is a Christian organization?
Indwell is a Christian organization. Our leadership is made up of Christians, and our organization is guided by Christian values. This...
Who lives at Indwell?
Indwell serves adults and some families, totalling over 1200 people. Many of our tenants have experienced homelessness or...
What is supportive housing?
Supportive housing is inherently affordable. We build relationships with our tenants, and community among our tenants. Through these relationships we...
Why do you have so many projects on the go?
There is tremendous need — at any given time, there are over 2,000 people on the waitlist for quality affordable...
How do you decide to move into a new community?
Many communities have deep needs around affordable housing and homelessness. As our tenants and programs find success, many new communities...
How many employees do you have? What kind of roles do they have?
As of February 2024, we have 285 employees; nearly 73% are full-time. The majority of...
Do your tenants need to be Christian or subscribe to the same beliefs?
No. People come to us because they need affordable housing and support. Indwell exists to provide hope and homes for...
Are your staff all Christian?
Our leaders and many of our staff are Christian. All staff understand that Indwell is a Christian organization and support...
How long can people stay?
Indwell is home. We are offer permanent affordable housing with supports. Some tenants have lived with us for decades, and...
Do your tenants work?
The majority of our tenants have disabilities that prevent them from taking on full employment. In a 2019 survey of...
How do you support tenants who use substances?
The Addiction Support Team at Indwell uses an array of tools to come alongside our tenants to holistically support them....
What do you mean by “harm reduction?”
We take a harm reduction approach in our work. Harm reduction and recovery are not separate things. Recovery often starts...
Why do you have nurses in some of your programs? How does your staff interact with other health care providers?
Accessing necessary healthcare can be a significant barrier for some of our tenants. Having nursing staff on-site helps bridge that...
How does Indwell fund its programs?
The funding model for each program is different, depending on the level of supports which tenants receive, the amount of...
How does Indwell fund new building projects?
Just as with Indwell’s programs, each project is unique, and each has its own funding mix. However, one thing that...
How does Indwell address safety for tenants, staff, and neighbours?
Indwell recognizes that feeling safe and secure is essential to a person’s journey toward health, wellness, and belonging. Safety is...
How does Indwell evaluate the effectiveness of its programs?
Indwell is committed to continuous improvement—learning from incidents and adapting its practices to meet evolving tenant health and housing needs,...
