Financial Integrity and Sustainability

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Dorica - sitting in front of North End Landing

Working together to end homelessness.

A heartfelt thank you to the many individuals, businesses, churches, community associations, and service groups who partner with Indwell to provide hope and homes. We deeply appreciate the working relationships we have with the many organizations, community and family foundations, politicians, municipalities and their staff, and civil servants at the federal and provincial levels with whom we collaborate to end homelessness.

An overview of indwell's finances

The key to Indwell’s ability to provide hope and homes are our generous donors.

The gifts that Indwell receives from individuals, businesses, churches, service clubs and foundations provide the initial funding needed for construction of new affordable housing projects. These gifts generally make up about 15% of the total project costs, but are crucial to the success of each project. These gifts demonstrate community buy-in and provide the base of funding that Indwell can then leverage to request government funding. Broad community support is a catalyst for other funding, multiplying about seven times in creating new affordable housing.

The largest contributor to Indwell’s new housing projects is the Canadian Mortgage and Housing Corporation (CMHC), providing about 55% of the funds required through grants and financing. We also apply for municipal and provincial funding, which on average contribute about 30% of development costs.

Following construction, tenant rents cover about 38% of operational expenses, which includes managing our facilities and the carrying costs of financing. About 43% of Indwell’s revenue is from funding from the Ontario Ministry of Health for programs that provide a high level of supports, as well as other operating grants.

Indwell’s generous donors contribute the remaining 15%, which is critical to providing health care, social, spiritual and housing supports for tenants. Indwell requires about $2,650 per year per apartment above what we receive in rent, Ministry of Health funding, municipal funding and other grants to provide high quality supportive housing.

Revenues 2020 2019
Donations 1,601,708 1,187,097
Operating grants (Ministry of Health) 2,686,213 1,848,443
Operating grants (municipal, other) 1,190,459 1,665,643
Rent, room and board 4,333,139 3,142,463
Commercial rentals, services, other 806,439 351,379
TOTAL 10,618,058 8,195,025

* Does not include capital revenue

Expenses 2020 2019
Program 5,849,806 4,121,691
Facilities management** 3,886,022 3,145,949
Interest 2,011,281 1,876,151
Administration 1,329,231 1,059,868
Fundraising and communications 486,968 434,563
TOTAL* 13,563,308 10,638,222

** Includes amortization of $2,263,670 (2020) and $1,903,504 (2019)

Revenue Breakdown

  • Donations 15%
  • Operating Grants (Ministry of Health) 25%
  • Operating Grants (municipal, other) 11%
  • Rent, room and board 41%
  • Commercial rentals, servcies, other 8%

Expenses Breakdown

  • Administration 10%
  • Interest 15%
  • Facilities Management 29%
  • Program 43%
  • Fundraising and communications 3%


2019–2020 in numbers

IN 2020
Of the 160 volunteers that were active before the COVID-19 pandemic, 75 of them—nearly half of all volunteers—re-engaged or re-connected with tenants!
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