As of February 2024, we have 285 employees; nearly 73% are full-time. The majority of our team members are program staff, in roles such as Housing Support, Addiction Support, Nurses, Food Security, and Program Manager. The Resource Centre in Hamilton includes functions such as finance, planning and building development, building maintenance, community engagement, fundraising, human resources, and others. We also have more than 30 part-time tenant employees, most of whom provide a variety of janitorial and property maintenance functions.
Staff are selected based on their competencies, experience, education and alignment with Indwell’s values, regardless of their race, ethnicity, sex, ability, sexual orientation and gender identity. The majority of our direct service staff have training, education, and/or prior experience in the social service field. We provide in-depth orientation and ongoing training. Our leadership team have extensive education and experience in their fields and include social work, nursing, recreation, planning, accounting, community engagement, rehabilitation, community development, policy, and education.