Responding to COVID-19

At Indwell, we are committed to supporting the health of our tenants, volunteers, and staff through extraordinary circumstances. We are committed to “flattening the curve” on COVID-19, which means reducing our chances of carrying or spreading the virus—and thus, reducing our burden on the healthcare system.

We have an additional responsibility to look after vulnerable people, and we need to ensure that we are ready and able to fulfill our role at all times. 

We are also committed to working together to support our tenants and each other. These are difficult times and they will affect each of us differently as we all will have different needs. We know that many of our tenants will experience isolation and anxiety.  We will balance these needs with the immediate need to flatten the curve of infection rate.  

Here’s what you need to know:

1. Our tenants remain our priority, and we will continue to serve them throughout this time.

Our dedicated support team will remain on the ground at all of our programs.

2. Until further notice, our main office/resource centre will be temporarily closed to visitors and walk-in reception.

You can still reach our reception via phone or email (hours may vary).

3. Our staff will remain vigilant in staying healthy and reducing any chances of spreading illness.

Staff have been encouraged to work from home as much as possible for the time-being. We’ve advised staff to avoid traveling if possible, and have strongly discouraged travel outside of Canada during this time.

We ask that you pray for the good health and safety of our 600+ tenants—a number of whom deal with significant and complex health challenges—and for those for whom isolation may be exceptionally difficult.

Finally, we ask that you continue to give. In times of uncertainty, we can all get distracted by what’s going on around us, and often in times like these donations can decrease. Please continue to donate to our ongoing operations.

We will continue to monitor the situation closely. We have an incredible team, and more importantly, we put our confidence in God as we navigate our way through this challenge.

"Prayer for a Pandemic" by Cameron Bellm

What you can do right now

During this crisis, Indwell is providing additional supports for tenants. We need your gifts now—even more than before—as we navigate through these challenges, and as we continue to provide communities of hope.

Now, more than ever, it is important that our tenants feel connected with others, even if they cannot be physically connected. Mail a card or note of encouragement to be shared with our tenants who may be feeling isolated at this time.

Indwell has established a special fund to address food security and increase wellness programs for tenants. It is important that they maintain their physical and mental health during this unsettling time of social distancing and self-isolation.


Please pray for Indwell’s tenants, especially those who struggle with isolation and loneliness during this time. Please remember our staff who provide direct support to our tenants.

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Send a note of encouragement

Now more than ever, it is important that our tenants feel connected with others, even if they cannot be physically connected. Send a note of encouragement to be shared with our tenants who are feeling isolated at this time.

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