Impact Report
Sep 2022 – Mar 2023
Contents

From our president

Dear friends,

Indwell is determined! In taking on some of Ontario’s most vexing challenges — homelessness, access to housing and health supports, and the often-tragic consequences of the opioid crisis — we’re committed to improving the lives of some of our most vulnerable people.

This annual impact report is a short one as we’ve shifted our fiscal year-end from August 31 to March 31. But there’s still a lot to report. Between August and March, we opened homes to support 84 more people in London and Hamilton. In December we surpassed 1,000 homes!

Nevertheless, we’ve encountered challenges as federal funding for new homes, which we applied for last spring, failed to materialize. Consequently, we’ve had to put some projects on hold. Currently, only a fraction of the new homes we could build are under construction. It’s become a time of advocacy for supportive housing and discerning if there’s another way forward.

As always, your financial support and the support of our broad community is vital. Your strong community support speaks to your care and concern for people on the margins, and your commitment to making a lasting difference in the lives of those who find housing with Indwell. Thank you.

I commend Indwell tenants who create a home within their apartments, make choices that enhance their wellness, and contribute to their community. I’m in awe of our talented and hardworking staff and volunteers who provide care and support to each tenant. And I deeply appreciate the tremendous support of so many of you — our donors who show such care and concern for your neighbours and make hope and homes possible!

It’s my privilege to lead the Board of Directors and express our appreciation for this exceptional community. Together, we are making our cities better places for all of us as we pursue hope and homes for all.

As always, your financial support and the support of our broad community is vital. Your strong community support speaks to your care and concern for people on the margins, and your commitment to making a lasting difference in the lives of those who find housing with Indwell. Thank you.

John Nyholt
President, Board of Directors

Quick facts

September 2022 to March 2023

Embassy Commons, London

Embassy Commons, Indwell’s second London program, opened in October 2022. This program, built on the site of the historic Embassy Hotel, holds two programs in one, with Dundas Street offering 42 apartments and enhanced supports including a daily hot meal, and English Street including 30 apartments and the standard supports that come with all Indwell programs.

Ottawa Street Apartments, Hamilton

Phase one of Ottawa Street Apartments opened in November 2022. Transformed from a boarded-up tavern, these 12 homes, designated specifically for Indigenous tenants, offer standard housing supports and operate in partnership with Sacajawea Non-Profit Housing and the Hamilton Regional Indian Centre. Construction of Phase 2 of this project is hoped to begin in 2024 and will include 32 one-bedroom apartments.
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people attended 11 screenings of Safe, a documentary on the the housing and opioid crisis featuring Indwell staff and tenants.
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tenants remain housed after one year.
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homes created by Indwell.
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homes under construction.
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monthly donors.

Financial Report: Operations and Program

September 2022 to March 2023

Indwell changed its fiscal year-end from August 31 to March 31. Therefore, fiscal 2023 was seven months.

Operating
Revenue

Total: $12,972,070*
* Does not include capital revenue

Operating and Program Expenses

Total: $11,673,525
** Excludes amortization of $3,081,742

Assets and Liabilities

Juan's story

Juan’s story begins in Colombia where his family fled violence, moving to Ecuador. After four years of homelessness there, his family was able to immigrate to Canada when Juan was 14. In his early 20s, Juan was diagnosed with schizophrenia. He reflects, “You need inner strength to overcome the fear and pain.” Juan credits his relationship with God for helping him manage his mental health. “I gave it to God. Then the silence came.”

After living in Hamilton for several years, he relocated to London to be closer to his mother and siblings and moved into London’s Embassy Commons as the program’s first tenant last November. From this stable home, he is able to support his family in their citizenship process.

Juan wants people to understand that his effort to have a normal life has been a tumultuous journey, not only because of inner struggles, but because of the stigma of his diagnosis. This fall, with the support of Indwell’s recreation coordinator, he’s taking a meditation class through the City of London. He also writes regularly, which he describes as “my expression of shadow and light.”

Juan is emphatic about one thing: “There is hope.”

Send a note of encouragement

Now more than ever, it is important that our tenants feel connected with others, even if they cannot be physically connected. Send a note of encouragement to be shared with our tenants who are feeling isolated at this time.

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