As of the beginning of 2025, we have 344 employees; nearly 73% are full-time. The majority are direct support staff, in roles such as Housing Support, Addiction Support, Nurses, Food Security, and and Psychosocial Support. The Resource Centre in Hamilton includes functions such as finance, building maintenance, community engagement, fundraising, human resources, IT, etc. We also have 43 part-time tenant employees, most of whom provide a variety of janitorial and property maintenance functions.
Staff are selected based on their competencies, experience, education and alignment with Indwell’s values, regardless of their race, ethnicity, sex, ability, sexual orientation and gender identity. The majority of our direct support staff have training, education, and/or prior experience in the social service field. We provide in-depth orientation and ongoing training. Our leadership team have extensive education and experience in their fields and include social work, nursing, accounting, community engagement, rehabilitation, community development, policy development, and education.